Prescription Policy


February 2023 Update


At Gahanna Animal Hospital, we are deeply committed to providing exceptional care for your cherished pets. Our aim is to simplify the process of managing your pet’s prescription medication by providing three convenient options:

  1. Hospital Pickup: Simply pick up your pet’s medication directly from our hospital. Our dedicated team will ensure a smooth and hassle-free experience. To request a prescription for pickup, feel free to reach out to us via phone at 614-471-2201, through our website, or using the Gahanna Animal Hospital App. Medication requests take 2 business days to process.

  2. My Vet Store Online: Discover the convenience of ordering through our online pharmacy, My Vet Store Online, accessible at Medications are delivered to your doorstep!

  • As a token of appreciation, enjoy a 15% discount on your initial order by applying the code GAH15.

  • Additionally, benefit from complimentary shipping on orders exceeding $49 (Refrigerated items qualify for free shipping on orders surpassing $200).

  • Take advantage of manufacturer rebates (applied automatically) and bulk pricing to ensure exceptional value for your pet’s medications.

  1. Free Written Prescription: Recognizing the importance of flexibility in prescription management for your furry companions, we are pleased to offer complimentary written prescriptions available for pick up at our hospital. You’re welcome to take the written prescription to the pharmacy of your choice, including online pharmacies!

  • To expedite the process, it’s recommended to request a written prescription during your pet’s examination.

  • Please note that many online pharmacies only accept original written prescriptions. Upon picking up your written prescription from the hospital, you may need to mail it to your chosen online pharmacy depending on their policy.

Prescription diets will be approved as they have always been.

Kindly note that regardless of the option chosen, we require two business days (Monday-Friday) to approve your request. Orders placed after 3 pm on Fridays will be ready for pickup the following Tuesday.

Your pet’s health and well-being are our utmost priorities. Should you have any inquiries or require assistance with your pet’s medications, please do not hesitate to contact Barb at [email protected].

Thank you for entrusting us with your pet’s healthcare needs.

Warm regards,
Gahanna Animal Hospital Staff

We treat each patient as family.


144 West Johnstown Road
Gahanna, OH 43230
Click here for directions.

Hours of Operation

Mon-Fri: 8:00 am – 7:00 pm
Sat: 8:30 am – 1:00 pm
Sun: Closed

*Phone lines open at 9:00 am on weekdays*


Fax: 614-471-1907
Email[email protected]

Book an appointment online!

Save time and book an appointment online in minutes.

Download Our App!

Request Appointments 24/7 and stay up-to-date with your pet’s health.