Prescription Policy


Updated January 1st, 2023

  1. Fill your pet’s prescription at Gahanna Animal Hospital and have it ready for pick up in just two business days (Monday-Friday)! Prescription requests for pick-up orders can be made by phone at 614-471-2201, through our website, or through the Gahanna Animal Hospital App.
  2. Support our online pharmacy, provided by MyVetStore, and have all your prescriptions mailed directly to your house. Use coupon code GAH15 to receive 15% off of your first order. Any rebate will be automatically applied to your order.
  3. Pick up a written script from Gahanna Animal Hospital, free of charge, for you to provide to the pharmacy of your choice:
    1. If using an online pharmacy, only original scripts will be accepted. Once you pick up your written script, mail it to your online pharmacy, allowing up to 10 days for mail time, processing, and delivery.
    2. If a picked-up written script is not utilized and, instead, the medication is ordered in another manner, the written script MUST be returned to Gahanna Animal Hospital prior to approval. The $5.00 script out fee will be applied as well.
  4. Have your pet’s prescription request called in, emailed (Chewy), or faxed to your pharmacy of choice:
    1. A $5.00 script out fee will apply for each prescription medication that is available at Gahanna Animal Hospital. The $5.00 script out fee must be paid prior to approval of the prescription.
    2. A $5.00 script out fee will NOT apply for any medication unavailable at Gahanna Animal Hospital. Medications not available can sometimes be special ordered by our purchasing specialist and arrive within three business days (Monday-Friday).

Please note that for any of these options, we do require two business days (Monday-Friday) to approve your request. Orders placed on Friday after 3 pm will be ready for pick up the following Tuesday. We look forward to working with you to find the method that best meets your preferences! Please feel free to contact Barb at Gahanna Animal Hospital if you have any questions or concerns, or need assistance with MyVetStore.

We treat each patient as family.


144 West Johnstown Road
Gahanna, OH 43230
Click here for directions.

Hours of Operation

Mon-Fri: 8:00 am – 7:00 pm
Sat: 8:30 am – 1:00 pm
Sun: Closed

*Phone lines open at 9:00 am on weekdays*


Fax: 614-471-1907
Email[email protected]

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