Client Corner

Prescription Policy

We strive to make picking up your pet’s prescriptions as straightforward as possible. Review our policy here.

Book Appointment

At Gahanna Animal Hospital, we are deeply committed to providing exceptional care for your cherished pets. Our aim is to simplify the process of managing your pet’s prescription medication by providing three convenient options (listed below).

Kindly note that regardless of the option chosen, we require two business days (Monday-Friday) to approve your request. Orders placed after 2 p.m. on Fridays will be ready for pickup the following Tuesday.

Hospital Pickup

Request and pick up your pet’s medication directly from our hospital. Our dedicated team is here to make the process smooth and hassle-free. If your pet has had an exam at GAH within the past year, you’re welcome to stop by anytime for monthly heartworm or flea/tick preventatives—no advance request needed.

To request a prescription for pickup, feel free to reach out to us:

My Vet Store Online

Discover the convenience of ordering through our online pharmacy, My Vet Store Online, accessible at Online Pharmacy or Our App (click “Delivery”). Medications are delivered to your doorstep!

  • Enjoy a 15% discount on your initial order by applying the code GAH15.
  • Complimentary shipping on orders exceeding $75 (Refrigerated items qualify for free shipping on orders surpassing $200).
  • Manufacturer rebates (applied automatically) and bulk pricing to ensure exceptional value for your pet’s medications.

Free Written Prescription

Recognizing the importance of flexibility in prescription management for your furry companions, we are pleased to offer complimentary written prescriptions available for pick up at our hospital. You’re welcome to take the written prescription to the pharmacy of your choice, including online pharmacies!

  • To expedite the process, it’s recommended to request a written prescription during your pet’s examination.
  • Please note that many online pharmacies only accept original written prescriptions. Upon picking up your written prescription from the hospital, you may need to mail it to your chosen online pharmacy depending on their policy.
  • Requests submitted to our hospital by outside pharmacies will not be approved.

Your pet’s health and well-being are our utmost priorities. Should you have any inquiries or require assistance with your pet’s medications, please do not hesitate to contact us.

Thank you for entrusting us with your pet’s healthcare needs.